Bluebay Grand Esmeralda Hotel - Playa del Carmen

Chetumal-Puerto Juarez Km 300. Playa Del Carmen, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Bluebay Grand Esmeralda Hotel - Playa del Carmen

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Handicap parking

Luggage storage
Late check-in/ -out
Food/ Drinks

Poolside snack bar

A la carte restaurant

Pub

Cafe

Dining room

Picnic area/ Tables

Breakfast room

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

The deluxe Bluebay Grand Esmeralda Hotel is situated in the middle of Playa del Carmen close to Morph Kiteboarding Maroma Beach, Nuestra Senora del Carmen Catholic Church and Temazcal Natura. Renovated in 2007, the hotel features contemporary architecture.

Set near to stunning beaches close to mangroves and a rainforest. There are golf courses and restaurants in the area.

Boutiques and shops are within easy reach of the hotel.

The hotel enjoys a convenient location within 40 minutes' drive from Cancun International airport.

Rooms

Bluebay Grand Esmeralda Hotel offers 984 rooms on 4 floors that come with a ceiling fan, a private safe, TV, a minibar and high-speed internet along with a small fridge and coffee/tea makers. There are rooms with a beautiful view of the sea. They have a luxurious interior.

Eat & Drink

Every morning at the dining area guests may enjoy hot buffet breakfast. The 24-hour restaurant serves dishes of Mexican cuisine. Guests can savor wines, soft drinks and cocktails in the beer bar.

Services

The facilities as a free car park, currency exchange and a safe deposit box are offered for guests.

Relax

Leisure facilities, such as a sun terrace, a nightclub and an indoor swimming pool, are provided on site. Sport facilities include snorkeling, kayaking and boating.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2007.  Number of floors:   4.  Number of rooms:   984.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Handicap parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/ Facilities for disabled

Sports & Fitness

  • Kayaking
  • Water skiing
  • Wind surfing
  • Boating
  • Sailing
  • Archery
  • Outdoor tennis court
  • Golf course
  • Billiards/ Pool tables
  • Fitness center
  • Table tennis
  • Handball
  • Volleyball

Services

  • Paid airport shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • Breakfast room
  • Restaurant with air conditioning
  • A la carte restaurant
  • Lobby bar
  • Poolside snack bar
  • Pub
  • Cafe
  • Picnic area/ Tables
  • Catering service

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/ Banquet facilities
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/ Child services
  • Playground
  • Children's pool
  • Game room
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Aqua park
  • Animation team
  • Karaoke
  • Live entertainment
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Garden area
  • Theater
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Ocean view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Dining room
  • Terrace
  • Balcony
  • Rollaway beds
  • Chaise lounges
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Fan/ Extractor
  • Paid mini-bar

Bathroom

  • Shared bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 1 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free in a crib. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Bluebay Grand Esmeralda Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Chetumal-Puerto Juarez Km 300. Playa Del Carmen, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    10.6 km
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    4
  • Number of rooms:
    984

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

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Rooms and availability

Bluebay Grand Esmeralda photos Room
Double Room
Bed type: Double bed or Double bed or Twin beds or Sleeping arrangements for 3 persons
Size: 35 m²
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  • Air conditioning
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Standard|DOUBLE GARDEN VIEW

Room facilities
    Triple Room
    Bed type: Double bed or Twin beds
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    — Less information+ More information

    DOUBLE/TWIN GARDEN VIEW (3PAX). ALL INCLUSIVE. Standard rate

    Suite
    Bed type: Double bed
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    Room facilities
      Superior Room
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      Bluebay Grand Esmeralda photos Room
      Deluxe Double Room
      Bed type: Double bed or 1 King-size bed or 1 Double bed or Twin beds
      Size: 35 m²
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      • Air conditioning
      • Private bathroom
      — Less information+ More information

      Deluxe|Deluxe Garden View

      Room facilities
        Bluebay Grand Esmeralda photos Room
        Deluxe Triple Room
        Bed type: Sleeping arrangements for 3 persons
        Size: 35 m²
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        • Air conditioning
        — Less information+ More information

        Deluxe|Trp, Deluxe Parcial Ocean View All Inclusive ( All inclusive )

        Room facilities
          Diamond Room
          Bed type: Sleeping arrangements for 3 persons
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          — Less information+ More information

          Deluxe|Luxury Experience at Blue Diamond Adults Only

          Luxury Double Room
          Bed type: Double bed or 1 Single bed
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          — Less information+ More information

          Deluxe|Luxury Experience at Blue Diamond Adults Only

          How to reach hotel

          hotel Bluebay Grand Esmeralda Hotel - Playa del Carmen Playa del Carmen location
          Show big map »

          Hotel Address:

          Chetumal-Puerto Juarez Km 300. Playa Del Carmen, Playa del Carmen, Mexico, 77710

          Get directions
          City Center
          • Playa del Carmen
            10.6 km
          Airports
          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2007
          • Number of floors:
            4
          • Number of rooms:
            984

          Hotel Awards

          MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in Mexico

          Use Badge

          Bluebay Grand Esmeralda Location

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          Route Planner
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          Local attractions

          • Cenote Chaak Tun - 7.4 km
            Av. Juarez, Playa del Carmen
          • Cavernas Chaaktun - 7.4 km
            Playa del CarmenMexico
          • Sian ka'an Jeep Tour Expedition - 8.6 km
            Monte de los Cibeles, Playa del Carmen
          • Whale Shark Tour - 7.4 km
            Playa Del Carmen-Isla Mujeres -Holbox
          • Casa Cenote - 8.6 km
          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2007
          • Number of floors:
            4
          • Number of rooms:
            984

          Hotel Awards

          MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in Mexico

          Use Badge

          Hotels nearby
          Cities nearby

          Bluebay Grand Esmeralda Reviews

          Guest reviews are submitted by our customers after their stay at Bluebay Grand Esmeralda

          Average guest rating

          7.2out of 10
          Very good
          Based on 29 reviews

          Guest reviews

          • Older travelers
            9.2

            Service & staff were very efficient cordial & welcoming. Especially Mr Rubio.

            The beach & actually the fact that when we arrived at the hotel they had NO record of our having booked through your agency!

          • Older travelers
            9.6

            The Beach is very poor and the Beach upkeep is very poor.

          • Couple
            8.8

            Very nice hotel. I never eat that good in an all inclusive resort. The food in the seafood restaurant was excellent. I spent the new year eve there it was amazing, we had a four course dinner with a show and than another show and than a dancing party on the beach with fire works. I never saw the buffets closed, you can eat and drink at any time you want.

            The resort is very big, you have to walk a lot or wait for the cars to take you. I was there on Dec 31 and Jan 1st, the weather was a little bit windy speacialy on the beach, it was still nice to stay on the beach but not to swim.

          • Couple
            8.8

            The service was really really good kind and caring staff, the hotel is very beautiful and calm, good food, quiet and beautiful beach especially in the part of the VIP. The hotel's facilities are good. Overall a quiet vacation luxurious dream

            The hotel is very large, beautiful and fun to walk the trails, but sometimes it's a bit disturbing especially when you need a little something like an Internet connection for a moment, I would recommend the hotel to increase the frequency of the golf car transport and install WI-FI in the rooms for the convenience of guests. Beyond that I did not like the experience of salespeople I sell hotel vacation packages. The way this was done was not reliable. the food in the extra 5 specific resturants us less good then the buffet

          • Group of friends
            7.0

            The resort was fairly nice and affordably priced.

            The food was mediocre and sometimes plain bad. The drinks were not good. Apparently there's a gold VIP wristband you can buy that gets you better drinks, but I wasn't aware of that prior to arrival. The customer service was ok and they often forgot things. Booking dinner reservations was annoying as you couldn't do it until the day prior and they fill up quickly.

          How to reach hotel

          hotel Bluebay Grand Esmeralda Hotel - Playa del Carmen Playa del Carmen location
          Show big map »

          Hotel Address:

          Chetumal-Puerto Juarez Km 300. Playa Del Carmen, Playa del Carmen, Mexico, 77710

          Get directions
          City Center
          • Playa del Carmen
            10.6 km
          Airports
          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2007
          • Number of floors:
            4
          • Number of rooms:
            984

          Hotel Awards

          MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in Mexico

          Use Badge